Frequently Asked Questions

How do I place an order from the website?

1. Add the desired products to the shopping cart.

2. Go to the basket after you have finished shopping.

3. Fill in your personal information and address details.

4. Choose a payment method.

5. Click on "Confirm Order".


When will my shipment arrive?

If the order status is "Completed"

- For orders within Qatif, delivery is within 24 hours.

-For orders within the Eastern Province, delivery will be within 48 hours.

- For orders within the Kingdom of Saudi Arabia, delivery takes 3 to 4 days.


Which shipping companies cooperate with Al-Abadi Perfumes? And how can I contact them?

We are partnered with a shipping company:

SMSA 920009999


What are the shipping fees? And how can I get free shipping?

Shipping costs 29 riyals for orders within the Kingdom of Saudi Arabia , and there is free shipping for orders above 999 riyals.



What payment methods are available?

Cash on delivery. (Al-Fatif - Saihat - Dammam)

- Payment via Visa and Mada card.

- Payment via Apple Pay.


Which products cannot I return or exchange?

Products may be returned or exchanged provided they have not been used or opened and are in their original condition as received from Al-Abadi Perfumes.


At Al-Abadi Perfumes... Your satisfaction is our goal